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WC Heating & Air Conditioning Inc.
25976 Madison Ave.
Murrieta, CA 92562
Phone: 1-951-600-0700
Toll Free: 1-800-390-6085
Fax: 1-951-461-9034


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Customer Testimonials

Never have I received the level of service that I did during this transaction, It was beyond a ten! All service business should hope to do half the excellent that WC does.

I have recommended them to several poeple and all have felt the same as I do. Excellent plus!

Linda V
Fallbrook, CA

Heating & Air Conditioning Customer Survey

You are a valued customer! All of us at WC Heating & Air Conditioning, Inc. want to provide you with the best quality service. With a small amount of effort on your part, you can help us achieve excellence in customer care. Please take a moment to let us know how we are doing. Thank you!

  1. Indicate for each of the identified Customer Care Staff below, if they were professional, courteous and responsive to your customer care/installation needs?

    Office Staff:
    a) poor     b) fair     c) average     d) very good     e) excellent

    Technician:
    a) poor     b) fair     c) average     d) very good     e) excellent

    Comfort Advisor:
    a) poor     b) fair     c) average     d) very good     e) excellent


  2. Was your customer care/installation appointment scheduled within the time frame you needed?

    a) poor     b) fair     c) average     d) very good     e) excellent



  3. Was your Technician/Customer Advisor on time?

    Technician:
    a) poor     b) fair     c) average     d) very good     e) excellent

    Customer Care:
    a) poor     b) fair     c) average     d) very good     e) excellent



  4. Indicate if your Technician/Customer Advisor answered all your questions thoroughly?

    Technician:
    a) poor     b) fair     c) average     d) very good     e) excellent

    Comfort Advisor:
    a) poor     b) fair     c) average     d) very good     e) excellent



  5. How was the overall quality of the job?

    a) poor     b) fair     c) average     d) very good     e) excellent



  6. Was the job site left clean and orderly?

    a) poor     b) fair     c) average     d) very good     e) excellent



  7. What is the likelihood of you recommending our company to your family, neighbors or friends?

    a) poor     b) fair     c) average     d) very good     e) excellent

Thank you once again for taking the time to help us improve the quality of our service. Please rate WC Heating & Air Conditioning, Inc.’s overall performance and add additional comments below.


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Organizations:

  • Murrieta Chamber of Commerce
  • Better Business Bureau
  • Nate
  • EGIA
  • ACP Certified
  • Rapport
  • IHACI
  • Energy Star


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